Case Study: A Global Office Network Refresh

Overview

Milan Rack Refreshed & Tidied

In 2025, Protek Systems was trusted by one of our long‑term e-commerce and technology clients to deliver a highly complex, geographically distributed network refresh across their global office estate.

The brief was clear but demanding: modernise and standardise network infrastructure across all EMEA and AMER locations while minimising disruption to day‑to‑day business operations. The result was a seamless, end‑to‑end refresh delivered across multiple countries, time zones, and regulatory environments.

The Challenge

As the client continued to scale globally, their existing network infrastructure had become a mix of ageing hardware, inconsistent configurations, and varying performance levels between offices.

The project required:

• A full refresh of core and edge network equipment

• Consistent performance and security standards across regions

• Careful coordination to avoid business downtime

• On‑site delivery across multiple international locations

• In addition to active equipment, some sites also required upgrades to fibre and copper link cabling to support higher throughput and future growth.

Scope of Work

Protek Systems was responsible for the design, coordination, and deployment of a complete network refresh, including:

• Core and access switches

• Firewalls and routers

• Wireless controllers

• WiFi access points

• Selected fibre and copper cabling upgrades

All deployments were planned, staged, and executed to ensure minimal disruption to staff and business‑critical systems.

WiFi Refreshed In Switzerland

Programme Management and Governance

To ensure consistency, quality, and a smooth customer experience, the entire refresh was overseen by a single, central Protek Systems delivery team.

This approach meant:

• Consistent build standards and configurations across all sites

• Clear lines of communication for the client

• Reduced coordination effort and stress for internal stakeholders

• Faster issue resolution through a single accountable delivery function

By managing the programme centrally while deploying locally, Protek ensured every office received the same high standard of delivery, regardless of location.

Global Delivery

Across Europe, Protek successfully completed upgrades in:

• Dublin

• London

• Stockholm

• Berlin

• Paris

• Milan

• Amsterdam

• Bern

• Luxembourg

• Prague

Each site presented its own logistical and technical challenges, from differing building standards to varied local compliance requirements.

In North America, the refresh was delivered across:

• Toronto

• Austin

• San Jose

• New Jersey

• New York City

• Salt Lake City

Our teams worked closely with local stakeholders to align deployments with office schedules and regional operational needs.

Documentation and Standards

Alongside the physical network refresh, Protek Systems used this programme as an opportunity to bring all client documentation fully up to date.

This included:

• Updating as-built drawings

• Producing accurate rack elevations

• Refreshing patching schedules and records

By aligning the documentation with the newly deployed infrastructure, the client now has a clear, consistent, and reliable view of their network across all regions. This significantly improves ongoing support, troubleshooting, and future change management.

The Outcome

The completed refresh delivered a modern, secure, and scalable network platform across the client’s global office footprint.

Key results included:

• Improved network performance and reliability

• Standardised hardware and configurations across regions

• Enhanced security and manageability

• Infrastructure ready to support future growth and cloud‑first strategies

• Most importantly, the project was delivered with minimal disruption, allowing employees to continue working without interruption throughout the transition.

Why Protek Systems

This project highlights Protek Systems’ ability to manage and deliver complex, multi‑country network refresh programmes for enterprise clients.

From initial planning through to final deployment, our focus remains the same: delivering resilient, high‑performance networks that support our clients wherever they operate.

If you are planning a global network refresh or multi‑site deployment, Protek Systems has the experience and capability to deliver. Contact us today to discuss your project requirements.